Senior Management

John Hartley

Chief Executive Officer

John has led the Workways senior management team as Chief Executive Officer since 2007.  John joined Workways in 2000, managing the Morwell office and delivered frontline services to clients.  John’s background is in Human Resource Management and he holds a Bachelor of Business in Accounting and Management. 

John has been a part of the leadership team that has overseen the development and growth of the Workways over the past decade. As CEO, John led Workways through contractual changes in 2008 and 2009 which saw the organisation increase in size and open a further 11 sites. Workways started in Bairnsdale in 1989 with one office and now has 35 offices across eastern Victoria and southern New South Wales. Born and raised in a small country town, John understands the service needs of regional communities and is proud that Workways services regional communities that previously had little or no local access to employment services. John is passionate about the services Workways delivers to disadvantaged people and communities.

John is a Member of the Australian Institute of Company Directors (MAICD) and the Member of the Australian Human Resources Institute (MAHRI) and is currently a member of the Latrobe Regional Hospital Foundation Board. 

Tony Carroll

Asset Manager

Tony commenced his employment with Workways in 1997 and has seen many changes within both the Employment industry and the company throughout this time.  Tony was the company’s Finance Manager up until becoming Asset Manager in January 2009.  The role of Asset Manager within a company the size of Workways is a broad portfolio and presents a varied and diverse set of tasks on any given day.  Tony is married with 4 children.

Joanne Rankin

Human Resource Manager

Commencing in November 2008, Joanne is responsible for management of the human resource and occupational health & safety functions. Previously, Joanne worked and studied as an HR generalist within the public health industry for 9 years with extensive experience in recruitment, industrial and employee relations and performance management. Other experience includes human resource consulting services to local non-profit organisations, payroll processing and system implementation and office management in various organisations.

Joanne is a member of the Australian Human Resources Institute, East Gippsland OHS Network and on a personal level the Wy Yung Junior Football Club committee. Through the development and implementation of HR strategies, initiatives and systems that support the Workways team fulfill their goals, Joanne is looking forward to continuing to contribute to Workways' success and growth in regional Victoria and NSW.

Trish White

Employment Services Manager

Trish began her association with Workways in 1998, applying for a position with the organisation as a Case Manager.  In 1999, Trish was promoted to the position of Site Manager of the Bairnsdale Office and subsequently as Program Manager in 2003. In 2008 Trish commenced her current role of Employment Services Manager, managing the organisation’s Job Services Australia contract.

Trish’s employment history includes being a Sales Manager, Pre-School Assistant and she has also owned and operated her own business. Her qualifications include a Diploma of Employment Services, Dual Diploma in Human Resources / Business Management, Certificate IV in Training and Assessment and Diploma of Professional Counselling. Trish is passionate about making a difference to people’s lives and it is this passion that drives her commitment to the organisation.

John Morton

Information Technology Manager

John commenced with Workways in early 2008, and is responsible for all facets of the Information and Communication Technologies for the organisation. John has relished the challenge of reinventing the IT network infrastructure within Workways across all offices in regional Victoria and NSW. John grew up in East Gippsland and returned to Bairnsdale after living in Melbourne for eleven years.  Living in close proximity to the Lakes region and the snowy mountains alpine national parks enables John to indulge his passion for outdoor pursuits.

Kylie Coverdale

Youth & Indigenous Service Program Manager

Kylie is fourth generation to the East Gippsland area. Her knowledge of local networks and community connections have proven valuable to Kylie’s role in supporting ‘at risk youth’, Indigenous service and the VET service, the three programs she manages.

Previous employment included the Aboriginal Health Industry and also in the Primary School sector of education. Both of these career paths offered extensive experiences in working with young people, parents, community members and supporting disability clients. Her education background included Music teaching, disability supports, The Arts, HR, Administration & Financial Management, Indigenous Services Management and various training in Youth Support and Mental Health.

Commencing at Workways in 2003 she assisted newly unemployed clients as a Training & Placement Officer based at the Lakes Entrance site. She greatly enjoyed her position and then embraced a role change when a position as a Career and Transition Co-ordinator became available assisting youth identify their goals and interest to link with career paths and make education work for them. Another job change found her as Program Manager to Youth Service looking after the Jobs Pathway Program which became the Youth Pathways Service looking after Youth at Risk aged 13 – 19yrs.

Her experience within the Aboriginal Health Industry and the role grew to incorporate the Indigenous Service and VET team all currently under her management. Kylie has never looked back and still has a passion and commitment to her role that demonstrates pride in her programs and accomplishment she shares with a great team of people she works with.

Interests that distract her from work are being connected to family and friends, photography and craft, gardening, reading and spending time with her husband fishing.

Barbara Balint

Finance Manager